What is the return policy?

Most unopened items in new condition and returned within 90 days will receive a refund or exchange. Some items have a modified return policy noted on the receipt or packing slip. Items that are opened or damaged or do not have a receipt may be denied a refund or exchange. Items purchased online or in-store may be returned to any store. Online purchases may be returned via a major parcel carrier. Click here to initiate a return.

How long does it take to process a refund?

We will reimburse you for returned items in the same way you paid for them. For example, any amounts deducted from a gift card will be credited back to a gift card. For returns by mail, once we receive your return, we will process it within 4–5 business days. It may take up to 7 days after we process the return to reflect in your account, depending on your financial institution's processing time.

What is the policy for late/non-delivery of items ordered online?

Our local teams work diligently to make sure that your order arrives on time, within our normaldelivery hours of 9AM to 8PM in the recipient's time zone. During busy holiday periods like Christmas, Valentine's and Mother's Day, we may extend our delivery hours before 9AM and after 8PM to ensure that all gifts are delivered on time. If for any reason your gift does not arrive on time, our dedicated Customer Service agents will do everything they can to help successfully resolve your issue. Click here to complete the form with your order-related question(s).

When will my credit card be charged?

We'll attempt to securely charge your credit card at the point of purchase online. If there's a problem, you'll be notified on the spot and prompted to use another card. Once we receive verification of sufficient funds, your payment will be completed and transferred securely to us. Your account will be charged in 24 to 48 hours.

Will I be charged sales tax for online orders?

Local and State sales tax will be collected if your recipient's mailing address is in: Arizona California Colorado

HANDBAGS :

VERA ITALIA

Leather Bag 137

Women’s shoulder bag in genuine leather Made in Italy, vintage style, wearable on the shoulder, zip closures and inside pockets with zip , adjustable shoulder strap, application studs in front.

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MASTER

EI 24 CNV B

Shoulder bag mini made by canvas and leather details. Unlinen. Dimensions 30 x 21 x 6 cm

TERESA CAMBI

K17 dogs

Handbag and shoulder bag in wool fabric (75%) with one pochet with zip and other pocket for mobile. Available in 3 different colours, dark orange as photo, beige or light blue

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MARINA MILANI

ALICE CORK

Vegan leather, natural cork with plexiglass handles

TYC'S

Art. S18 - 01 1A

Full Bag - damasco fantasy on satin, embellished with shiny embroidery

MIMAX

BAG WITH LEATHER HANDLES

BAG WITH LEATHER HANDLES MADE OF CARPET FABRIC

THE ITALIAN FACTORY

Leather briefcase

Tipologia: Briefcase
Manico: In pelle
Tasche esterne: 1 frontale aperta – 1 posteriore con zip
Tasche interne: NO
Chiusura: Fibbia
Scomparti interni: 3
Fodera: NO

CARBOTTI

Carbotti Lily 16 women's bag in suede

Taste meets sophistication in this small size bag.

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SIMBOLO

PYTHON BAG

unisex business leather bag with two handles and adjustable fabric shoulder strap, organic fabric lining

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SERE.BAGS

2061 - Handbag

Handbag in genuine leather Made in Italy

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LUCY

794CH

Marsupio, in vera pelle. Made in Italy

HERNAN

Leather bag

Leather bag with zip closure
Internal zip pocket
Internal cellphone pockets
Removable and adjustable shoulder strap
Fabric lining
Accessories in silver metal

MONILI MICUCCI

TRESOR

Borsa in pelle vitello pieno fiore colore 2253, fodera in camoscio, stampa 3D

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LO STILE

Handbag V008

Leather vintage bag Made in Italy

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U.B. LAND ITALIA

AMANDA

cm 34X11X25h
Geniune cow leather, 100% Made in Italy.

FIRENZE e MODA

Jack

Fabric and leather Handbag.
Also available in Brown and black.

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LISA LIVI

1811

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MIRAMI

4115

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KRISTY

5601

OLD ANGLER

Florentine Collection

The collection is characterized by soft and extremely lightweight calfskin leather

RUGGIERO BIGNARDI

Emmanuelle Sud

Calf leather, bi-color, with silk square scarf, one-of-a-kind model

SOFIA BORSE

MS0866

Handbag

FIRST LADY FIRENZE

1

LEATHER COUNTRY

Hand&Shoulder bag

Adjustable strap

MIMAX

LEATHER BAG

WOVEN PRINT LEATHER BAG

SERE.BAGS

3040 - Crossbody bag

Crossbody bag in genuine leather Made in Italy